Business Data & Reporting
Turn order and sales data into useful insights for product planning, staffing decisions and sustainable business growth.
Look at channel mix first: cashier, pickup, and QR. If pickup spikes at noon, staff the make line earlier rather than adding another cashier. Pickup setup is covered in online ordering for in-store pickup.
Use item reports to trim the menu. Slow movers with long prep times cost more than they return. Highlight what sells, and hide what the kitchen dreads — the same discipline as tips for highlighting bestsellers on a digital menu.
Review a short weekly pack: sales by daypart, top items, voids, and refund reasons. When something looks off, start with the store team, then contact G-SHOP merchant support if the issue is payments or reporting access.
