Customer Loyalty Made Simple
Use points, coupons and personalized offers to welcome customers back and build lasting relationships with your store.
Keep the earn rule obvious: points on paid orders, visible before checkout. Guests who must hunt for the program will skip it. At payment, show eligible coupons the same way described in coupons and points at restaurant checkout.
Personalized offers work when they match what the store can fulfill. A free drink at off-peak is better than a deep discount on a sold-out weekend set. Tie offers to pickup or dine-in so the kitchen load stays predictable.
An account is optional for a first order, but loyalty needs a profile. If guests ask whether they must sign up, point them to guest checkout vs restaurant accounts and keep guest checkout available for one-time visits.
