Who should I contact if there is a problem with my order?
Please speak with store staff first for immediate help. You can also use the Contact page or in-app support to report payment, refund, or product issues and our team will follow up.
For missing items, wrong dishes, or payment disputes, keep your order number and payment receipt.
Store staff can resolve most kitchen issues on the spot. For account, refund, or app problems, submit details through Contact or in-app support so the team can investigate.