Can I cancel or modify an order after placing it?
If the kitchen has not started preparing your order, contact the store or use the in-app help option as soon as possible. Once preparation has begun, changes may be limited — please check with staff for the latest status.
Cancel or edit requests are easiest before kitchen acceptance. After cooking starts, refunds or item swaps depend on store policy and food safety rules.
Always include your order number when contacting support so staff can locate the ticket quickly.